At Asia Experience you will get more than just tours – you will receive excellent service from people who know and a company that cares.
Asia Experience, a Malaysian inbound tour operator, was established by a team who have been at the forefront of the tourism industry.
Asia Experience was awarded The Malaysia Tourism Awards 2008 - 2009 for BEST TOUR OPERATOR - INBOUND at the recent Malaysia Tourism Awards night held at Putrajaya International Convention Centre (PICC) on
09 January 2010.
We know what it takes to make a holidays memorable. Our experience in selling a travel destination, our intimate knowledge of the country and our willingness to listen to our customers are our major strengths. The team at Asia Experience is well regarded in the industry. We enjoy excellent working relationship with local suppliers as well as our partner agents overseas.
Our range of services
• coach tours
• tour packages
• flight ticketing
• hotel reservations
• tailor-made holidays
• multi-lingual staff force
• 24-hour emergency contacts
• car-hire (self-drive & chauffeur driven)
Our aim
Help our trade partners sell better than their competitors and our travel clients with a memorable trip. We strive to provide that delicate balance between competitive pricing, quality products and personalized customer service. Our staff is accessible to our partners and their clients on a 24 by 7 basis to ensure that the holidaymakers leave the country with a delightful experience.
Pricing & quality service
Persistent efforts are in place to:
• continue upgrading of customer service/handling skills
• source for quality suppliers & products
• own fleet of vehicles in Malaysia (coaches & vans)
Training
Always investing on our human resources and knowledge capital. Our priorities cover:
• Periodical training to improve the operation skill of our tour guides & drivers to ensure our clients get to enjoy their trip in a fuss-free and fulfilling manner.
• In-house internal staff training on customer care, IT skills, sales presentation skills, products forum/dialogue etc.
Tour Fleet
Visiting a country becomes more pleasant and memorable when you are transported in an excellent vehicle. For sightseeing or shopping, for touring or for transfers – Asia Experience has just the vehicle for you. From the best executives sedans to minibuses to full-sized luxury motorcoaches, we have the right vehicle for the right experience.